Orphan Elizabeth Somerss malevolent aunt and uncle ship her off to the ominous Winterhouse Hotel, owned by the peculiar Norbridge Falls. Upon arrival, Elizabeth quickly discovers that Winterhouse has many charms?most notably its massive library. Its not long before she locates a magical book of puzzles that will unlock a mystery involving Norbridge and his sinister family. But the deeper she delves into the hotels secrets, the more Elizabeth starts to realize that she is somehow connected to Winterhouse.
As fate would have it, Elizabeth is the only person who can break the hotels curse and solve the mystery. But will it be at the cost of losing the people she has come to care for, and even Winterhouse itself?